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Returns & Refunds

Here at Barker and Browns all of our items whether standard sizes or made to measure are individually made by us, quality checked and made to the highest standard to ensure you are happy with your purchase,however we understand sometimes you may need to return an item back to us to exchange or to get a refund,Please note: Any item must be returned back to us within 14 days of you receiving it and in its original state with no alterations or modifications made to the item(s) any P&P costs back to us are at your own expense and are not refundable unless there is a manufacturing fault with the actual fabric or garment
Made to measure products are bespoke items made with the measurements that you provide so please double check and contact us if in doubt about measuring.
Unfortunately we can’t refund bespoke coats but will work with you to resolve where we can.
we keep all sizing records and all individual patterns that have been created to cross reference any sizing issues or disputes that may occur.
Our standard size coat sizes are all clearly marked out on the product page and you must ensure that your dog(s) falls within all of the standard measurements per size before ordering a standard size item , for any exchange of standard size items regarding sizing issues the P&P cost will be at your own expense unless as stated in the reasons above  for all enquiries on returns and refunds please contact us through E-mail at barkerandbrown1@gmail.com
Any alterations to bespoke items may incur a small cost. I will confirm that in an email.